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Privacy Policy - Arctic Circle Raceway

1. Contact Information for Arctic Circle Raceway AS (ACR)

Arctic Circle Raceway AS is the data controller responsible for the handling of your personal information. If you have questions about the processing or wish to contact us to exercise your rights, our contact information is as follows:


Arctic Circle Raceway AS

Organization number: 96043159

Email address:

2. Key Concepts

Personal information is information that alone or together with other information can be used to identify, locate, or contact a person. Examples of personal information are names, telephone numbers, and IP addresses.

Processing of personal information involves all forms of handling of personal information such as: collection, analysis, registration, and storage.

The data controller is the one who determines the purposes of the processing of personal information and which information is requested. The data controller is responsible for ensuring that the handling of your personal information complies with the applicable personal information law.


3. ACR is the Data Controller


ACR is the data controller for the handling of your personal information.


4. What Kind of Information Do We Collect?


When you register through a form, as a volunteer, participant, user, or purchase a product, use our chat function, or visit our website, you may be asked to provide information. Depending on the situation, we may ask for the following personal information:

  • Name

  • Email address

  • Telephone number

  • Which company you work for

  • Position or area of responsibility

  • Which industry you work in

  • Your company's website address

Information on what type of IT support your company needs and what products and packages they have

Other information such as detailed questions or answers on forms

Technical information: which web address you use to access our websites, your IP address and user behavior, type of browser, language, and information on identification and operating system.


5. Paragraph 6F as an Alternative to Selected Consent via Website. Consent Can Be Withdrawn


We base our processing on legitimate consent according to Paragraph 6F of the personal privacy law. If you have previously entered into a customer relationship with us, or you are a new customer, this will be a legitimate reason to send you information. This is equated with consent according to the marketing law as it has been in Norway for many years.

You can withdraw this consent at any time for us to process your personal information. If you withdraw your consent, we will remove the information we have about you. Note that deletion of your information from our system can affect our ability to contact you with relevant information, deliver services, and affect ongoing dialogues.


6. Information from Other Sources


When you consent to us processing your personal information, you also approve that we may register other information about you that you have given us at an earlier occasion. Based on publicly available information, we may also supplement your registered information with other relevant contact information.

If you are registered with ACR, we may also add additional contact information to your records, which you have registered with us via, for example, telephone. Information necessary for the services you will use will also be stored.


7. The Purpose of Processing Personal Information?


The information you provide is used for the following purposes:

  • Communication with you in the form of direct email or telephone contact

  • Sending information about our business

  • To obtain statistics and information on user behavior to improve both the website and the actual user experience

  • To provide you with a more personalized experience and deliver products and other content that interests you


We ask for your personal information to:

  • Respond to inquiries

  • Send desired material, or otherwise fulfill our obligations because you have submitted your information

  • Establish and maintain good communication

  • Add you to an email list for news and other content you have chosen to receive

  • Organize volunteer work

  • Manage registration for races and other activities, including payment of fees and charges


8. Consent to Email Correspondence, Direct Marketing, and Further Contact


When you consent to us processing your personal information in accordance with the aforementioned purposes, you consent to the following:

  • We process your personal information in accordance with this privacy policy

  • We may send you direct information and newsletters via email about our business

  • We may contact you via email or telephone

  • Subscription to newsletters via email you have chosen to receive. You can decline further emails by following the link located at the bottom of our emails, or by contacting us directly.


9. How Long Are the Details Stored?


We only process personal information as long as necessary to fulfill the purpose of their collection, after which we delete the information.


If you have an active dialogue with us, we keep your information for 2 years from the last contact; thereafter, we remove the information we have about you. An active dialogue is defined as you having interacted with ACR or any of our co-organizers in the last 2 years via phone, by responding to email, downloaded material on the website, or registered via a form.


If you have consented to the processing of your personal information in connection with agreeing to regular emails, we continue to process your personal information until you end your subscription. Thereafter, we store your personal information for 2 years before we delete the information.


In the case you are employed in a company that is a customer of ours, we process your information within the framework of customer management. For active customer relationships, we process your information until (1) you terminate your position in the company, or (2) the company no longer has an active customer relationship with us. When a customer relationship ends, the terms for storage and processing of information revert to the same terms as described in the preceding paragraphs. If you terminate your employment in the company, you are responsible for notifying us so we can delete your information.


If you are registered as volunteer staff at ACR and have received training, courses, and been assigned tasks, we store this information for up to five years after the last completed task.


10. Who Can the Information Be Shared With?


Provided information will be accessible to a limited number of people in the company, who either work with customer contact, event planning, or handling of rosters, courses, and training.

11. Information Sharing with Third Parties


We do not sell your personal information to third parties. If there is an ongoing sales or customer dialogue between you, us, and some of our event partners, we share information such as:

  • Name

  • Email address

  • Telephone number


What training you have received, what courses you have taken, and your practice.

If we have registered your information in connection with an event carried out together with an external party, we may transfer the same categories of personal information as stated above, as well as any responses to additional forms or detailed questions.

12. Where Are the Details Stored?

The details are stored by ACR in our customer system or our database of volunteers.

13. Your Rights in Relation to Access, Deletion, and Possibly Moving


You have the right to obtain information about what details we have about you. You can also demand that we correct incorrect information or delete your information.


If you wish to withdraw your consent or demand to get an overview of information, correction, or deletion, contact us at the email address we have provided under the contact information section. To receive such information, you must send an electronic copy of the request on a signed document. If you wish to move information, we can also assist with that.


14. Other Purposes


If we intend to use the personal information for a purpose other than for which it was collected, the duty to inform is reintroduced, and we must then inform what the new purpose is and give part of the information above again.

15. Cookies


Cookies are small text files placed on your computer when you download a webpage.

The storage of information and processing of this information is not allowed unless the user has been informed about and has given their consent to the processing. The user should be informed about and approve what information is processed, what the purpose of the processing is, and who processes the information.

We only use cookies to provide you with a better user experience on our pages so that you do not have to fill in fields again every time you are on our pages.

16. Email and Telephone


We use email and telephone as part of the daily work. Relevant information that emerges from telephone conversations and email exchanges occurring as part of customer service is registered in the customer system.

Our employees also use email in general dialogue with internal and external contacts. Each individual is responsible for deleting messages that are no longer relevant and at least once a year go through and delete unnecessary content in the email box. Upon leaving, email accounts are deleted, but certain relevant emails will normally be transferred to colleagues.


Sensitive personal information should not be sent by email.


We would like to inform you that regular email is unencrypted. We, therefore, advise against sending confidential, sensitive, or other confidential information via email.

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